More Google reviews, and a reply to every one.

Every customer gets a request after the job, past customers are asked too, and every review gets a reply.

$67a month, or $127 with a website

Get a free audit How it’s done

Text message, the day after the job

Example: a photo sent with the request, with a sign that says Thanks, DanaThanks, Dana

Hi Dana, thanks for choosing your business. If you’ve got a minute, a quick Google review helps us a lot: g.page/r/your-review-link

Done. Happy to.

Dana Reyes

a day ago

Showed up when he said he would and fixed the leak the same day. Fair price, cleaned up after.

Response from the owner

Thanks, Dana. Glad we got it sorted before the rain. Call us any time.

What’s included.

One monthly price. Your only part is adding a customer’s name and number after each job.

Asking

  • A request after every job By text and email, in your own words, with a direct link to your review form.
  • Personal photo requests A photo of you or your crew holding a sign with the customer’s first name. It feels personal, and people remember it.
  • Follow-ups that stop Up to two reminders if the link hasn’t been opened, and none once it has.
  • Past customers too Your existing customer list, asked in small weekly batches, newest jobs first.
  • Review link and QR codes Printed cards for your truck, counter and invoices, plus the link on your website.
  • No monthly cap Every customer you add gets asked, however busy you get.
  • A simple phone shortcut After each job, enter the customer’s first name and number. If your job software can send them, it’s automatic.

Answering

  • A reply to every review In your voice, usually within a day.
  • You approve the tough ones Any review of 3 stars or lower comes to you before a reply is posted.
  • Same-day alerts For negative reviews and ones that look fake.
  • Fake reviews reported Reported to Google with the reason. Google decides what’s removed.

Showing

  • Review images, ready to post Your best reviews as images sized for Facebook and Instagram, ready for you to share.
  • A monthly report New reviews, your rating, replies sent, and where you appear on the map for your main search across your area.
  • Google profile optimization Everything on the Google profile page, included.

After every job.

Three messages at most, and they stop as soon as the link is opened. Google doesn’t share who left a review, so an opened link is the signal.

  1. Day 0 Job doneYou add their name and number.
  2. Day 1 RequestBy text and email.
  3. Day 3 ReminderOnly if the link wasn’t opened.
  4. Day 7 Last reminderThen nothing more.

The first request can go out the same evening instead. Your choice.

How it’s set up.

From the setup call to the first requests going out. Texts start once your number clears carrier registration, which usually takes a few weeks. Email, your link and the QR cards work from day one.

  1. A setup call

    About twenty minutes: your services, how you talk to customers, and who does the jobs.

    Your part

  2. Your Google profile, fixed first

    So new reviews land on a complete profile.

    My part

  3. Your messages, written for you

    A text, an email and the follow-ups, in your words. You approve them before anything goes out.

    My part

  4. Your link, cards and phone shortcut

    Your review link, QR cards and the phone shortcut, plus a sign for photo requests if you’d like one.

    My part

  5. Your past customers

    Send me your list. They’re asked in batches over the first few weeks, newest jobs first.

    Your part

  6. After every job

    Add the customer’s first name and number. That’s all you do from here.

    Your part

  7. Replies, alerts and a monthly report

    Every review answered, problems flagged the same day, and a short report each month.

    My part

Your past customers

Asked in small batches over the first few weeks, newest jobs first. A sudden flood of reviews looks like spam to Google, so I never send them all at once.

  1. Week 1
  2. Week 2
  3. Week 3
  4. Week 4

The rules I follow

  • I never write or buy reviews.
  • Customers aren’t paid, discounted or rewarded for posting.
  • Unhappy customers get the same link as everyone else.
  • I don’t ask for Yelp reviews. Yelp bans asking for them, even from your own customers.

Google allows asking every customer. The rest are banned, and breaking these rules can cost you your profile.

Questions people ask.

Is asking for reviews allowed?

Yes. Google encourages businesses to ask their customers. What it bans is paying for reviews, offering anything in return, writing them yourself, and only asking the customers you think are happy.

Will my customers get annoyed?

Three messages at most, and they stop the moment the link is opened. Most people don’t mind being asked once by a business they just used.

What if someone leaves a bad review?

You hear about it the same day. I draft a calm, honest reply for you to approve. A good answer can do more for the next customer than the bad review costs you.

Can you remove bad reviews?

Only Google can. If a review breaks Google’s rules, like a fake one or one from someone who was never a customer, I report it with the reason. If it’s a real customer, the answer is a good reply.

Do I need special software?

No. The phone shortcut takes a name and a number. If you already use job software, I’ll check whether it can send them for you.

How do the review requests go out?

By email from the first day, plus your review link and QR codes to share yourself. Texts switch on once your number clears carrier registration, which usually takes a few weeks. Every text includes a way to opt out.

Start with a free audit.

Tell me your business name and I’ll send you a short list of what I’d fix. Free, with no obligation.

Get a free audit